The player support
card game
If you have ever typed "Thank you for your patience", this game is for you.
"I thought this was a joke, then I pulled 'Patch Day Prophet' and realized it's a documentary."
— Former Skeptic
"I played this game and instinctively tried to escalate a card to upper management. It didn't work here either."
— Escalation Enthusiast
"I thought I left player support behind. Then I played this and realized: No one truly escapes."
— Support Survivor
Agents
The real heroes of support. Juggling impossible ticket queues, appeasing angry players, and dealing with AI 'assistance' that mostly gets in the way.
Managers
Experts in KPI dashboards, strategic escalations, and keeping the team on track. Always looking for ways to improve efficiency. Sometimes with more meetings.
Players
From refund speedrunners to VIP whales demanding direct access to the CEO, these are the unpredictable forces that keep the ticket queues overflowing and agents questioning their life choices.
Platforms
AI chatbots, support portals, and ticketing systems that promise efficiency but often just generate extra work. Some might help, most just add 'flair' to the chaos.
Events
LiveOps incidents, patch day meltdowns, and the occasional Open Beta disaster. These legendary moments define the highs and (mostly) lows of player support history.
February 2025
Releasing Next Month
The monthly card drop
Fresh pain, delivered monthly!
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